Your trusted VMware® partner
Our R&D engineering team works closely with VMware in order to create the most successful and up to date tools and solutions to offer our customers the best data recoveries available in the market.
The expertise you need
We offer comprehensive recovery solutions for any virtual machine, server or system. Our expert engineers have performed over 1,000 successful data recoveries from virtual systems since 2008.
- VMWare® vSphere™
- Microsoft® Hyper-V™
- Oracle® VM VirtualBox®
- Citrix® XenServer®
Virtual file systems
- HFS, etc.
The fastest way to get your data back
Our patented Remote Data Recovery™ service is the fastest and most secure way to search for and restore the original data on a host server's datastore volume.
Kroll Ontrack engineers understand how data within virtual disk files and datastore volumes is written and what to do to restore critical data that is no longer accessible.
Lost data? Then STOP!
In the event of a data loss, it is critical to stop using the affected media immediately to ensure that no further files are overwritten or rendered inaccessible.Call us: +44 (0)1372 741 999
Common data loss situations in virtual systems
- Re-formatted VMware 'Datastore'
- Corrupted virtual disk files (VMDK or VHD)
- Corrupt VMFS Datastore volumes
- Deleted virtual disk files (VMDK or VHD)
- Corrupted guest file systems
- Traditional RAID and hardware failures
Data recovery process for virtual files
|Data recovery steps||Description|
|Stage 1||Target LUN, iSCSI* LUN identification and low-level RAID verification at the storage block level.|
|Stage 2||Datastore volume file system indices are checked for meta-data-to-data stream integrity.**|
|Stage 3||Guest's file system and contents are verified.|
|Stage 4||File listing of all recoverable data is completed.|
*iSCSI LUNs are reliant upon the SAN's internal file system to manage the data. Data loss within this type of logical storage may require access to the SAN's volume where the iSCSI files are stored.
**Target volumes that reside within virtual disk files are dependent upon the hypervisor's datastore file system to manage the data. Data loss at the hypervisor volume level or within the guest's virtual disk file may require additional engineering effort to complete the evaluation.
They don’t call us the world leaders for nothing…
Don’t just take our word for it; hear what our customers have to say:
I can not praise these guys enoughI can not praise these guys enough, we originally took our server to a local company who only got 16GB of 400GB of lost data back and that was only PDFs and JPEGs. Sent it to Kroll as a last ditch attempt and they got back every single file and folder in complete order and in less time than the other company. Customer service was excellent. If you ever have a problem of lost data just go to Kroll and don't waste any time or money with other people. 100% satisfied, excellent company. Craig Fozard, Paramount Projects UK Ltd.
I was impressed at the speed of your work and the resultsThanks to those at Kroll On Track, all of my Masters work has been recovered. Words can not express my gratitude! The data itself has been retrieved with all the correct titles, date created info etc. I was impressed at the speed of your work and the results. Also, the people I have communicated with have been very professional and there has been total clarity at each stage. I would definitely recommend your services. Alicia Booth, University of Westminster
Kroll provided a great serviceI was recommended Kroll Ontrack by Apple, my computer had water on it and was completely broken, I had to rescue what data I could. I was panicked. Kroll provided a great service. Mike was very patient with all my questions. And I got almost 100% of my data back. I'd definitely recommend Mike & Kroll. Rosie Greatrex, Home user
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