We recover from any make, model or brand of SSD

Our close collaboration with all major manufacturers, combined with the world’s largest R&D engineering team, allows us to create solutions to recover data  from individual drives to enterprise storage systems.

Intel® PatriotMemory® STEC®
SanDisk® Samsung® PNY Technologies®
Western Digital® Micron® Crucial®
OCZ® Technology Kingston Technology® Transcend®
Toshiba® Seagate®  

Yours isn’t listed? Don't worry; we can recover your data from any SSD brand.

Our SSD expertise

Our experts can overcome technical challenges that are unique to SSD and flash technology, such as decoding complex SSD data structures for individual brands, specialised controller chips, and many other SSD specific issues.

We have developed data reconstruction programs that will identify, separate and reassemble your SSD memory so that your files or data can be extracted.

Data recovery from £99 (inc. VAT)

Our new Kroll Ontrack Home service uses industry-leading skills with automation to deliver you a lower price data recovery. Designed for individuals with common data recovery needs and who are not in a hurry, yet still want to use the proven skills and experience of Kroll Ontrack engineers.

See the table for a clear explanation of the difference between Kroll Ontrack Home and regular Kroll Ontrack services.

Service element Kroll Ontrack Home Regular Kroll Ontrack services (inc. Freeval)
Pricing Low cost solutions from £99 inc. VAT Flexible pricing and timescales from £299 +VAT
Recovery time 30 days From 24 hours
Devices recovered from Single hard drives (up to 5TB only) All
Free evaluation
Dedicated account manager
  Free evaluation

Call +44 (0)1372 741 999

Free evaluation

Call +44 (0)1372 741 999

Service element Kroll Ontrack Home Regular Kroll Ontrack services (inc. Freeval)
Devices recovered from
Hard drives & SSDs up to 5TB
Hard drives & SSDs 6TB & over
Mobile phones & tablets
Memory cards, flash drives & tapes
Multi-drive RAID systems
Other business- and enterprise-level systems
Encrypted drives
Data loss situations covered
Deleted files
Drive not recognised & other logical issues
Making sounds/physical damage
Fire or flood damage
Data recovery service information
Price £99 - £299 inc. VAT From £299 +VAT
(From £50 +VAT for mobile phones)
Best-in-class techniques
Pre-payment recovery guarantee
No hidden fees for parts or labour
Password-protected return of recovered data
Previously opened/manipulated hardware (fees may apply)
24/7 service available
Payment options Credit/debit card, PayPal Credit/debit card, bank transfer, cheque, cash, purchase order (on application)
Detailed evaluation and recovery reports
File listing report (fees may apply)
SMS notifications available
  Free evaluation

Call +44 (0)1372 741 999

Free evaluation

Call +44 (0)1372 741 999

Try our Freeval service

Discover what is recoverable quickly, easily and without commitment.

Send us your damaged hard drive and receive a free data recovery evaluation report  within four hours*

Call us: +44 (0)1372 741 999 Get a free consultation

*For single hard drives < 6TB. Hard drives 6TB and over will be within 24 hours.

Causes of SSD data loss

SSDs store data in flash memory chips. Data loss can occur due to physical damage to the flash chips and how data is logically stored on them. Some common failures include:

  • Electronic component failure
  • Controller chip failure
  • Flash cell degradation from natural use
  • Power surges or failures
  • Damage to printed circuit boards
  • Damage to connectors
  • Data corruption after firmware updates

Additionally, SSD storage devices are not immune from traditional data loss events such as human error, computer viruses, natural disasters, and software/program corruption.

Encrypted SSD data

Many SSDs use either hardware-based or software encryption to increase the security of their data. At Kroll Ontrack we can decrypt on the fly with our proprietary process to drastically reduce the time it takes to recover your data.

We require the encryption credentials  (user key, password, pass-phrase, or encryption software key file) in order to access the data. Kroll Ontrack engineers also work with companies that use a challenge/response methodology for providing the decryption credentials for their environment.

They don't call us the world leaders for nothing...

Don't just take our word for it; hear what our customers have to say:

Independent reviews

We use independent customer reviewing service eKomi  to survey our clients after a data recovery service.

View our reviews 

Get your data back

Kroll Ontrack can help recover your data. From the largest government or enterprise organisations to home users who may have lost their data, you can trust us.

Call us: +44 (0)1372 741 999 Get a free consultation

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