Common photo and video loss situations
Kroll Ontrack can access and extract files from any digital devices that suffer data loss such as:
- Accidental deletion
- Errors resulting from moving photos and videos
- Partially overwritten files
- Reformatting memory cards or camera storage
- Fire, water, or other physical damage
- Damaged files due to storage failure
- And much more
We recover from all types of media and any file format
Some of the most common media and formats we can recover from:
If you can’t see yours, don’t worry, we can still recover it for you.
- Digital cameras
- Computer hard drives
- Mobile phones
- USB drives
- SD cards
- Flash media
Lost data? Then STOP!
If you’ve lost data, stop using the device immediately to avoid further damage. Assess the situation before deciding on the best course of action.Call us: +44 (0)1372 741 999
They don't call us the world leaders for nothing...
Don't just take our word for it; hear what our customers have to say:
I can not praise these guys enough
I can not praise these guys enough, we originally took our server to a local company who only got 16GB of 400GB of lost data back and that was only PDFs and JPEGs. Sent it to Kroll as a last ditch attempt and they got back every single file and folder in complete order and in less time than the other company. Customer service was excellent. If you ever have a problem of lost data just go to Kroll and don't waste any time or money with other people. 100% satisfied, excellent company.Craig Fozard , Paramount Projects UK Ltd.
I was impressed at the speed of your work and the results
Thanks to those at Kroll On Track, all of my Masters work has been recovered. Words can not express my gratitude! The data itself has been retrieved with all the correct titles, date created info etc. I was impressed at the speed of your work and the results. Also, the people I have communicated with have been very professional and there has been total clarity at each stage. I would definitely recommend your services.Alicia Booth , University of Westminster
Kroll provided a great service
I was recommended Kroll Ontrack by Apple, my computer had water on it and was completely broken, I had to rescue what data I could. I was panicked. Kroll provided a great service. Mike was very patient with all my questions. And I got almost 100% of my data back. I'd definitely recommend Mike & Kroll.Rosie Greatrex , Home user
Not sure what’s right for you?
If you are unsure what service option best fits your circumstances, contact us for a free consultation on the best option for you.Call us: +44 (0)1372 741 999 Get a free consultation