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Kroll Ontrack does not supply customer information to other third parties. Refer to our privacy policy for further details.

Please complete the form including as much detail as possible in your description, this information will be used to assess your data loss and determine the best solution for you.

We will respond:

  • During business hours (8am - 6pm UK time Monday-Friday): within 2 hours
  • Outside business hours: the next working day.
  • Emergency recovery requests: Please call +44 (0)1372 741 999 immediately for the most prompt service. Otherwise please complete the form checking the urgent option and we will aim to get back to you within 30 minutes