Timing is critical with cloud recovery

Time is the enemy when a data loss occurs in cloud storage, especially in a multi-tenant environment. As in any data storage, when data is overwritten it can be lost forever. To increase the success of any cloud recovery, stop writing to the affected volume and contact a data recovery professional with experience in cloud recovery immediately. If your data loss occurs in a multi-tenant or shared cloud environment, this is especially important as another user could overwrite your lost data.

Recovery solutions for the cloud

 

Remote Data Recovery

Remote Data Recovery is the best option for cloud recovery due to the speed of the recovery process. It is the fastest was to access and recover your data. This cloud recovery is completed via a secure internet connection using proprietary tools. This method is not only quick, but cost-effective as well.

In-Lab or Cleanroom

Cloud storage providers can experience hardware failures just like any other data storage provider. If this is the cause for the data loss, an in-lab or cleanroom recovery may be required, especially if the hardware has been physically damaged.

Onsite

If the hardware at the cloud storage provider has failed and cannot be moved offsite due to physical size or security reasons, an onsite recovery is required. Our engineers are able to recover data onsite and, in most cases, they complete the recovery within 48 hours of their arrival.

Cloud solutions for all platforms and data loss situations

We recover from all cloud platforms and any type of data loss. The below chart has the common cloud platforms and typical data loss scenarios with each.

CLOUD PLATFORM DATA LOSS SITUATION
Infrastructure-as-a-Service (IaaS) Logical volume overwrite
Overwritten data files
Deleted files
Deleted partition or logical volume
Accidental volume reformat
Snapshot management corruption
Hardware failure
Software-as-a-Service (SaaS) Dropped database
Dropped tables
Deleted row data
System table corruption
Corrupt database file
Hardware failure
Platform-as-a-Service (PaaS) Deleted partition or logical volume
Accidental volume reformat
Snapshot management corruption
 
Cloud storage Logical volume overwrite
Overwritten data files
Deleted files
Deleted partition or logical volume
Accidental volume reformat
Snapshot management corruption

Start recovering your data!

Contact our team of experts. Kroll Ontrack accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.

Call us 800.872.2599 Request free online quote