Why choose Kroll Ontrack for your Apple device
Our Apple specific data recovery tools are of the highest industry standards. We can recover data from a range of logical issues such as deleted data, and iOS corruption.
Certified Macintosh Technicians
We are verified by AppleCare® support and our data recovery experts are Certified Macintosh Technicians.
Retain your warranty
Our relationship with AppleCare and Apple Service Providers means you will retain your warranty after any data recovery operation undertaken in our cleanroom.
Common Apple data loss scenarios
Our trained engineers can recover lost messages, pictures, contacts, music and files. In our 30 years’ experience, we’ve seen it all:
- iPhone dropped in a pool
- iPad recovered from a plane crash
- An iPad dropped from a train
- And much, much more!
Even if your device doesn’t make it, your data may still be saved.
What devices can we recover from?
We can recover from any system or device including the ones listed below. We can also recover data encrypted with Filevault 1 and 2.
Can’t see yours? Don’t worry; we can still recover it for you.
|Mac systems recovery||
Mac Pro® | Mac Mini® | MacBook® | MacBook Air®
|Mac server recovery||
Xserve® | Xserve® RAID | Xsan®| Pegasus RAID
|Mac applications & files recovery||
Microsoft Entourage® | iPhoto® | Apple Mail
|Mac operating systems recovery||
All Mac OS including El Capitan 10.11| Mac Server OS 10.6.x | Xsan 1.x – 2.x
Shuffle® | Nano® | Classic® | Touch®
Want to try some DIY recovery?
Try our 'best in class' DIY data recovery software for MAC to get your data back.
Download the free trial version and find out today if your data is recoverable!
Please note: this complete solution is best suited to recover deleted and logically damaged files. For physically damaged devices, contact us today to discuss our Apple data recovery services.Buy now Download trial
Lost data? Then STOP!
If you’ve lost data, stop using the device immediately to avoid further damage. Assess the situation before deciding on the best course of action.Call us: +44 (0)1372 741 999
They don't call us the world leaders for nothing...
Don't just take our word for it; hear what our customers have to say:
I can not praise these guys enoughI can not praise these guys enough, we originally took our server to a local company who only got 16GB of 400GB of lost data back and that was only PDFs and JPEGs. Sent it to Kroll as a last ditch attempt and they got back every single file and folder in complete order and in less time than the other company. Customer service was excellent. If you ever have a problem of lost data just go to Kroll and don't waste any time or money with other people. 100% satisfied, excellent company. Craig Fozard, Paramount Projects UK Ltd.
I was impressed at the speed of your work and the resultsThanks to those at Kroll On Track, all of my Masters work has been recovered. Words can not express my gratitude! The data itself has been retrieved with all the correct titles, date created info etc. I was impressed at the speed of your work and the results. Also, the people I have communicated with have been very professional and there has been total clarity at each stage. I would definitely recommend your services. Alicia Booth, University of Westminster
Kroll provided a great serviceI was recommended Kroll Ontrack by Apple, my computer had water on it and was completely broken, I had to rescue what data I could. I was panicked. Kroll provided a great service. Mike was very patient with all my questions. And I got almost 100% of my data back. I'd definitely recommend Mike & Kroll. Rosie Greatrex, Home user