Kroll Ontrack has performed over 500,000 successful data recoveries

Backed by the world’s largest R&D team, we have the knowledge and ability  to address your data recovery needs.

50,000 customers from consumers to FTSE 100 companies rely on our best-in-class data recovery services each year.

 

If data can be stored on it, we can recover it

Expert data recovery from any situation, any storage platform, anywhere, anytime.

A transparent process

Designed with you and your data in mind.

Your dedicated data recovery consultant will guide you every step of the way from your free consultation, all the way through the recovery process until you can access your recovered data.

Find out more

Try our Freeval service

Discover what is recoverable quickly, easily and without commitment

Send us your damaged storage media and receive a free data recovery evaluation report within four hours*

Find out more about Freeval

*For single hard drives < 6TB. Hard drives 6TB and over will be within 24 hours. Mobiles and tablets will be within 48 hours.

Hard drives under 6TB

Our simple process quickly provides you with the information you need to make an informed decision about your recovery.

More information 

Multi-drive and servers

An extension of our popular Freeval service, now available in two service options: In-Lab and Remote Data Recovery.

More information 

Smartphones and tablets

Get a free data recovery quote for your mobile device. We also offer a full repair service.

More information 

Data recovery from £99 (inc. VAT)

Our new Kroll Ontrack Home service uses industry-leading skills with automation to deliver you a lower price data recovery. Designed for individuals with common data recovery needs and who are not in a hurry, yet still want to use the proven skills and experience of Kroll Ontrack engineers.

See the table for a clear explanation of the difference between Kroll Ontrack Home and regular Kroll Ontrack services.

Service element Kroll Ontrack Home Regular Kroll Ontrack services (inc. Freeval)
Pricing Low cost solutions from £99 inc. VAT Flexible pricing and timescales from £299 +VAT
Recovery time 30 days From 24 hours
Devices recovered from Single hard drives (up to 5TB only) All
Free evaluation
Dedicated account manager
  Free evaluation

Call +44 (0)1372 741 999

Free evaluation

Call +44 (0)1372 741 999

Service element Kroll Ontrack Home Regular Kroll Ontrack services (inc. Freeval)
Devices recovered from
Hard drives & SSDs up to 5TB
Hard drives & SSDs 6TB & over
Mobile phones & tablets
Memory cards, flash drives & tapes
Multi-drive RAID systems
Other business- and enterprise-level systems
Encrypted drives
Data loss situations covered
Deleted files
Drive not recognised & other logical issues
Making sounds/physical damage
Fire or flood damage
Data recovery service information
Price £99 - £299 inc. VAT From £299 +VAT
(From £50 +VAT for mobile phones)
Best-in-class techniques
Pre-payment recovery guarantee
No hidden fees for parts or labour
Password-protected return of recovered data
Previously opened/manipulated hardware (fees may apply)
24/7 service available
Payment options Credit/debit card, PayPal Credit/debit card, bank transfer, cheque, cash, purchase order (on application)
Detailed evaluation and recovery reports
File listing report (fees may apply)
SMS notifications available
  Free evaluation

Call +44 (0)1372 741 999

Free evaluation

Call +44 (0)1372 741 999

Timing is critical

We understand data can be very time-sensitive and offer different service levels to meet your needs.

Standard

Evaluation: around 4 hours

Recovery: 10-15 business days

Priority

Evaluation: around 4 hours

Recovery: 2-5 business days (inc. Saturdays)

Emergency

Evaluation: around 4 hours

Recovery: 12-24 hours

Please note: time estimates for the evaluation and recovery processes can vary depending on data sizes and transfer speeds.

They don't call us the world leaders for nothing...

Don't just take our word for it; hear what our customers have to say:

Independent reviews

We use independent customer reviewing service eKomi  to survey our clients after a data recovery service.

View our reviews 

Get your data back

Kroll Ontrack can help recover your data. From the largest government or enterprise organisations to home users who may have lost their data, you can trust us.

Call us: +44 (0)1372 741 999 Get a free consultation