2 June 2008

Kroll Ontrack achieves data recovery breakthrough for VMware virtualised environments

~ leader in data recovery now offers viable solution for businesses experiencing data loss during and after server virtualisation ~

Kroll Ontrack is the first company able to perform data recoveries on VMware systems.
Using newly developed proprietary technology, the data recovery expert has conceived and developed capabilities specifically designed to recover folders and files on all types of virtual systems. This capability provides businesses with a viable resource when data loss occurs in these environments.  

Virtualisation is a software technology that is transforming the IT landscape and in turn has created radical changes in computing. While most of today’s computing hardware was designed to only run one operating system at a time, virtualisation helps businesses overcome this limitation by allowing a single system to run several operating systems simultaneously, increasing its usage and flexibility. With virtualisation, users of VMware software save time, money and resources while optimising and rationalising their IT infrastructure. These advantages and savings explain the growing rate of virtualisation in business environments.

There are several benefits to virtualisation and server consolidation; including reductions in storage space, environmental impact and cost. However, having all data in one place can leave businesses vulnerable to substantial data loss. The rise in virtualised environments paired with instances of physical or operating system failure during configuration has led to a significant spike in the amount of virtual environment recovery requests Kroll Ontrack has recently received.

“The number of virtual environment jobs has increased ten fold over the last year,” said Phil Bridge, Managing Director at Kroll Ontrack UK. “When virtual infrastructure data loss occurs, identifying the cause and recovering the data is very complex. This requires deep expertise and extensive knowledge of VMware environments. Kroll Ontrack has the required level of knowledge to perform these recoveries and can restore lost business data in one of our labs, onsite or remotely.”

Specifically, Kroll Ontrack can successfully recover lost data on the following VMware systems:

  • VMware Infrastructure 2 & 3  (ESX Server, VMFS)
  • VMware® Server
  • VMware® Workstation (all versions)

In addition to technological advancements with respect to virtual environments, Kroll Ontrack has also developed new techniques and tools to successfully recover from Flash media, solid state disk (SSD) and LTO tapes. Like virtual environments, recoveries from these mediums add a layer of complexity to the process. Specifically, Kroll Ontrack now has expertise with all types of Flash media and SSD controller chips and can bypass end of tape markers, which often hinders successful recoveries from these storage devices.  

More information about Kroll Ontrack’s VMWare data recovery