15 April 2003

Kroll Ontrack launches White Paper to raise awareness of Remote Data Recovery™

~ highlights scenarios where solution can save millions ~

Sending hardware away to recover lost or corrupted data could be costing companies up to £5 million a day in unnecessary downtime and fees. This means time-effective data recovery services should become a higher business priority.

This is according to Kroll Ontrack, which found that companies estimate the cost of downtime, coupled with administration fees, at up to £608,000 per hour.

In response, the data recovery specialist has launched a White Paper - Data Recovery - Performed Remotely. The Paper outlines how Remote Data Recovery™ (RDR®) can be a viable alternative to sending away hardware, as it enables data to be recovered by an engineer over the Internet. RDR® therefore reduces the time it takes to retrieve information, as hard drives don’t need to be shipped out of the office, making it a better option for situations when hardware isn’t damaged.

The White Paper also explains how and when RDR® can be used, and what to look for when selecting a data recovery specialist. In addition, it outlines the possible causes of data loss and the impact it can have on business, and highlights why RDR® can be the most appropriate solution for companies or individuals that face a data loss situation.

"In the past, there was a fairly stark choice - either accept that lost data was never to be seen again, which could be costly, or send the hardware away to be restored, which could take days," said Todd Johnson, general manager at Kroll Ontrack. "Today, not all organisations realise that data can actually be recovered remotely, in a matter of hours rather than days, in almost half of all data loss cases. The aim of the White Paper is to show firms that there is another option."

"The reality is that most businesses and individuals will need to recover data at some point. The more options you have, the more likely you are to use the most efficient one for your needs when that time comes," he continued.

Kroll Ontrack’s White Paper, ‘Data Recovery - Performed Remotely’, is available at: http://www.ontrack.co.uk/library/ or by calling 00 800 10 12 13 14.


About Kroll Ontrack

Kroll Ontrack, a wholly-owned subsidiary of Kroll Inc, is a leading providerof data recovery and electronic evidence services. It helps individuals,companies, law firms and government agencies recover electronic information quickly and cost-effectively.

Kroll Ontrack is able to recover lost or corrupted data from all operating systems and types of storage devices through its do-it-yourself, remote and in-lab capabilities. Kroll Ontrack’s award-winning utility software tools help prevent critical data loss through problem-solving and file-management utilities.

Formerly known as Ontrack Data Recovery Europe Ltd., Kroll Ontrack operates as the ‘Technology Services Group’ of Kroll. This is one of four businesses dedicated to providing practical and integrated solutions to organisations worldwide to help safeguard them against risk.

Kroll Ontrack can be reached online at www.ontrack.co.uk or by calling 01372 741 999.

For further information, please contact:mailto: ontrack@lewispr.com, www.ontrack.co.uk or call the account handler on +44 (0) 20 7802 2626