Preparation

Before attempting to restore recovered data (regardless of the operating system), your system should meet the following criteria:

  • System is bootable
  • Operating system is installed
  • Enough free space on the system to hold the data to be restored
  • Software applications are installed

Important: If your software applications have already been installed, these files should NOT be restored from the returned media. Only files NOT currently on the system should be restored. You may cause file corruption by overwriting system and/or application files.

Restoring data

Select the link that matches the media containing your recovered data for additional restoration directions:

For further assistance, please contact our customer support team at +44 (0)1372 741 999.

Please complete the preparation steps outlined above prior to contacting our support team so that we can provide you with the most efficient service possible.

Further assistance

For further assistance, please contact our customer support team at +44 (0)1372 741 999.

Please complete the preparation steps outlined above prior to contacting our support team so that we can provide you with the most efficient service possible.