Go to Top

Twitter Q&A: Data Recovery from Virtualised Environments

Kroll Ontrack Twitter Q&A

On Wednesday, 24 October 2012 we held our inaugural twitter Q&A on data recovery from virtualised environments. With 10 different users asking over 25 questions ranging from how data recovery is performed on cloud & virtualised environments, to specific experiences encountered by Kroll Ontrack, to current industry trends in cloud computing.

Participants used the hashtag #odrqa to ask their questions of Kroll Ontrack UK resident virtualised environment data recovery engineer, Ernesto Lobo.

Below we have selected some highlights from the twitter Q&A session.

Who Tweet When
@M_R_MASON04 How can you help me recover data from virtualised environments? 13:02
@DrDataRecovery @m_r_mason04 We have specialised engineers & custom data recovery tools so we are able to assist you with 13:04
@DrDataRecovery any virtualised data loss. 13:05
@RuettigerPStone What systems can you help recover data from? 13:07
@DrDataRecovery @ruettigerpstone Good Q. We are able to help with Microsoft® Hyper-V™, Oracle® VM VirtualBox®, Citrix® 13:08
@DrDataRecovery XenServer®… 13:08
@DrDataRecovery as well as VMware® vSphere™ virtual systems.  2/2 13:08
@foodflunky What’s the most common cause of virtual data loss 13:23
@DrDataRecovery @foodflunky Physical problems are still quite prevalent as well as different types of human error, incl. not having backups. 13:25
@MrChumps @DrDataRecovery If I lose my data in the cloud, the provider will recover it for me, right? 13:36
@DrDataRecovery @MrChumps Great Q. It is normally not the provider’s responsibility to recover lost data so check your contract &/or keep a backup! 13:38
@djcsells @KrollOntrackUK what’s the best place to restore my backups to? 13:39
@DrDataRecovery @djcsells Do not restore them to the same location as where you lost the data. A brand new drive is advisable . Thanks for the Q. 13:44
@BreakieMartini We need to do a recovery on a VMs – any tips? 13:41
@DrDataRecovery @breakiemartini Shutdown or migrate any other active VMs on the same volume that are thin provisioned or are 13:45
@DrDataRecovery using snapshots.  1/2 13:45
@DrDataRecovery Any writing to the new blocks on the volume can overwrite recoverable data.  2/2 13:45
@craigahlawson @DrDataRecovery @KrollOntrackUK  Do you find resistance from service providers to access storage arrays on behalf of clients? 13:56
@DrDataRecovery @craigahlawson Initially yes, however, once we go over the data recovery process they are generally happy to proceed.  1/2 13:59
@DrDataRecovery @craigahlawson It comes down to how the data is divided on their system. They’re happy when we can prove 14:00
@DrDataRecovery we’ll only access the…  2/3 14:01
@DrDataRecovery @craigahlawson affected client’s data.  3/3. Great question. 14:01

We would like to thank all of the participants tweeted their questions throughout the hour-long Q&A session.

If you have any questions regarding data recovery from virtual or cloud environments then please feel free to tweet our resident data recovery expert @DrDataRecovery, or alternatively give us a call.

One Response to "Twitter Q&A: Data Recovery from Virtualised Environments"

Leave a Reply