On Wednesday, 24 October 2012 we held our inaugural twitter Q&A on data recovery from virtualised environments. With 10 different users asking over 25 questions ranging from how data recovery is performed on cloud & virtualised environments, to specific experiences encountered by Kroll Ontrack, to current industry trends in cloud computing.
Participants used the hashtag #odrqa to ask their questions of Kroll Ontrack UK resident virtualised environment data recovery engineer, Ernesto Lobo.
Below we have selected some highlights from the twitter Q&A session.
|@M_R_MASON04||How can you help me recover data from virtualised environments?||13:02|
|@DrDataRecovery||@m_r_mason04 We have specialised engineers & custom data recovery tools so we are able to assist you with||13:04|
|@DrDataRecovery||any virtualised data loss.||13:05|
|@RuettigerPStone||What systems can you help recover data from?||13:07|
|@DrDataRecovery||@ruettigerpstone Good Q. We are able to help with Microsoft® Hyper-V™, Oracle® VM VirtualBox®, Citrix®||13:08|
|@DrDataRecovery||as well as VMware® vSphere™ virtual systems. 2/2||13:08|
|@foodflunky||What’s the most common cause of virtual data loss||13:23|
|@DrDataRecovery||@foodflunky Physical problems are still quite prevalent as well as different types of human error, incl. not having backups.||13:25|
|@MrChumps||@DrDataRecovery If I lose my data in the cloud, the provider will recover it for me, right?||13:36|
|@DrDataRecovery||@MrChumps Great Q. It is normally not the provider’s responsibility to recover lost data so check your contract &/or keep a backup!||13:38|
|@djcsells||@OntrackUKIE what’s the best place to restore my backups to?||13:39|
|@DrDataRecovery||@djcsells Do not restore them to the same location as where you lost the data. A brand new drive is advisable . Thanks for the Q.||13:44|
|@BreakieMartini||We need to do a recovery on a VMs – any tips?||13:41|
|@DrDataRecovery||@breakiemartini Shutdown or migrate any other active VMs on the same volume that are thin provisioned or are||13:45|
|@DrDataRecovery||using snapshots. 1/2||13:45|
|@DrDataRecovery||Any writing to the new blocks on the volume can overwrite recoverable data. 2/2||13:45|
|@craigahlawson||@DrDataRecovery @OntrackUKIE Do you find resistance from service providers to access storage arrays on behalf of clients?||13:56|
|@DrDataRecovery||@craigahlawson Initially yes, however, once we go over the data recovery process they are generally happy to proceed. 1/2||13:59|
|@DrDataRecovery||@craigahlawson It comes down to how the data is divided on their system. They’re happy when we can prove||14:00|
|@DrDataRecovery||we’ll only access the… 2/3||14:01|
|@DrDataRecovery||@craigahlawson affected client’s data. 3/3. Great question.||14:01|
We would like to thank all of the participants tweeted their questions throughout the hour-long Q&A session.
If you have any questions regarding data recovery from virtual or cloud environments then please feel free to tweet our resident data recovery expert @DrDataRecovery, or alternatively give us a call.