What is your name?
What exactly do you do at Kroll Ontrack?
I recover lost data from virtualisation systems and enterprise storage.
How long have you been at Kroll Ontrack?
15 years at the Kroll Ontrack Minneapolis, USA office.
What is your most unusual/challenging/interesting recovery to date?
A couple years ago a cloud hosting company lost 11TB of Oracle data after an angry IT admin intentionally overwrote the backups and the front of all the Oracle LUNs. The database contained mobile phone pictures and other phone data that was stored on the cloud instead of the phone. After a week of 20 hour days working at the customer site, I lost 10 pounds but we were able to recover the data.
What new skills & technology are you currently learning about?
Keeping up with changes to VMware that affect recovery is always a challenge, but lately I’ve been working on recovery techniques for the new ReFS and Storage Spaces features released in Windows 2012 server. Outside of work I’m working on learning Spanish.
What are you working on at the moment?
Documenting the new ReFS File System structures.
What type of mobile phone do you have?
How do you relax after work/on weekends?
I stay away from computers and spend time with my children.
If you weren’t a data recovery engineer, what would your ideal career be & why?
VMware storage architect. The technology is always changing and never boring (like data recovery), which is important to me since I get bored easily.
What is your top tip for data recovery?
Do not write anything to the same disk once you realise data is lost. It is one of the few things that can make a data recovery less successful or impossible.
Robert will be attending the VMworld 2012 Barcelona event, 9-11 October. He will be available at selected times during the day at the Kroll Ontrack stand, E612.