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The in-lab data recovery service from Ontrack® Data Recovery is the most trusted data recovery service among FTSE 100 companies and thousands of users every year.
The convenience of 22 world-wide locations, and solutions and service to meet any situation gives you the peace of mind to know that your data is in the industry’s top-notch engineering hands.
When you use Ontrack Data Recovery in-lab service, here is what happens during the recovery of your storage device.
The evaluation process starts on the receipt of the media by our engineers. First, the team of engineers determines the nature of the fault. Secondly, the team determines what needs to be done in order to extract the data from the storage device. This often is a temporary repair in order to get the media accessible or operational.
This evaluation process is especially critical to get right because there may be only one chance to extract the data from the storage device. Next, an evaluation is performed in which a list of recoverable files is provided.
>> Read more: failures that must be overcome in order to extract the data.
When the steps needed to overcome any challenges in the data extraction are completed, the data has now been extracted in a raw form from the storage device. At this point the data is not usable—the file names must now be associated with the data itself.
The raw data needs to be re-assembled into an organised file and folder arrangement so that you will be able to access your files in the locations where they used to be.
Finally the files are verified and copied to your choice of media. Kroll Ontrack uses a variety of proprietary software applications and engineering methods to recover your data. If there are individual files that are known to be damaged due to the data extraction process, then the engineers of Ontrack Data Recovery will repair them with a second set of tools.
>> Read more about in-lab solutions for data assembly and repair involving common data loss scenarios
List of recoverable files is provided to you
Recovered data is delivered to you
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Kroll Ontrack has a longstanding industry partnership with Oracle.
Kroll Ontrack have a long historical relationship with HP.
Kroll Ontrack can recover data from all VMware virtual environments.
Kroll Ontrack is a Microsoft Gold Certified Partner.
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