Hard Drive Recovery

Hard drives store all of our critcial business and personal files, from account records & contracts to digital photos of loved ones. Although the contents on the failed hard disk drive(s) may differ greatly, the sense of shock and despair can be frighteningly similar. Fortunately Kroll Ontrack has been pioneering hard drive recovery methods for nearly 30 years.

Hard drive recovery services vs data recovery software

When deciding on whether you need data recovery software or more specialised data recovery services, there is a simple question that you can ask yourself – is my hard drive operational, i.e. can I still read data from it?

• If so, then specialised data recovery software, like Ontrack® EasyRecovery™ can assist. You can download Ontrack EasyRecovery software trial version for free to determine whether it will recover the files that you need, and if so, you can purchase it from our online shop.
• If your hard drive is not operational then the collective skills, experience and proprietary techniques developed over almost 30 years and in 23 countries by Kroll Ontrack, no other data recovery company gives you a better chance at recovering your data.

Common Data Loss Causes

There are many ways that a hard drive can be damaged resulting in data loss, and depending on the extent of the damage will depend on what hard drive recovery options are available.

Ontrack Data Recovery services

Ontrack Data Recovery services, by Kroll Ontrack, will give you the best chance of recovering your data when your hard drive is non-operational and may have suffered from:

• Damage from fire, flood, or other disaster
• An electronic failure
• A drop or other physical damage
• Clicking, grinding or other unusual noises
• Unreadable areas
• Data corruption
• Overwritten data

Or if you are generally unsure about how operational your hard drive is. Your hard drive may then require in-lab, onsite, client-attended or custom data recovery services by Kroll Ontrack in order to give you the best chance of a successful data recovery.

Data Recovery Software

You may be able to use Ontrack EasyRecovery to recover your data if your hard drive is still operational but suffering from one of the following:

• Missing data
• Deleted files
• Reformatting
• Operating system will not start

You can minimise risk by downloading the trial version of Ontrack EasyRecovery software for free in order to test it on your hard drive to see if it will recover your lost files prior to purchase, and if it suits your needs then you can purchase it from our online shop. If Ontrack EasyRecovery does not manage to find your missing files then you can still contact Kroll Ontrack about our Ontrack Data Recovery services.

Remember, to ensure the most successful data recovery, turn off your computer or storage device to minimise further damage.

The Kroll Ontrack Advantage

Ontrack Data Recovery services from Kroll Ontrack are recognised by major hard drive manufacturers and are authorised by Western Digital®, Fujitsu®, Hitachi®, Samsung® , and Toshiba® to unseal hard disk drives for recovery without voiding the manufacturer's' warranty.

Here are some of the media types and hard drive brands we work with every day:

The Ontrack Data Recovery Process

As industry pioneers, Kroll Ontrack have developed a tried & tested data recovery process in order to provide transparency & deliver the best results with value for money. Our data recovery process has four stages and, with clear steps along the path.