File Recovery

Discovering you have lost files or whole folders can be terrifying. Fortunately, Kroll Ontrack is the most trusted provider of data recovery services for recovering lost files, performing the world's first commercial data recovery in 1987 and handling 40,000 successful file recoveries each year globally.

In the event of a data loss, it is critical to stop using the affected media immediately to ensure that no further files are overwritten or rendered inaccessible. If the drive is still functional and operates normally, you may be able to use file recovery software to get your data back. However, if the hard drive itself has suffered from a failure, then the best option is to call our data recovery helpdesk for a free consultation of your recovery options.

File recovery software

Organisations and home users can recover lost files themselves using Ontrack EasyRecovery - powerful do-it-yourself (DIY) software. It recovers damaged or deleted files from many different storage media types, including those that are formatted, corrupt or initialised.

With an intuitive user interface, Ontrack EasyRecovery is available for both Microsoft® Windows® and Apple® Mac®. And unlike many competitors software, data recovery is unlimited. There are three versions of Ontrack EasyRecovery, and each is available in a no-risk trial version so you can see what files are recoverable before purchase.

Ontrack EasyRecovery Home

Ontrack EasyRecovery Professional

Ontrack EasyRecovery Enterprise

The only all-in-one data management software for home users, combining expert data recovery with drive diagnostics and data erasure.

Advanced data lifecycle management tool for businesses.

Our most advanced tool for networked environments, including for RAID and virtual systems.

Try software free

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Compare Versions

Try software free

Buy Now

Compare Versions

Try software free

Buy Now

Compare Versions

Please note

To preserve the drive with the deleted files, all recovered files must be saved to another storage device or another drive letter in the system. Do not download the software to the drive that you want to recover.

Depending on your data loss situation, file recovery software is recommended only when your hardware or computer system is functioning properly. If your hard drive is making unusual noises (e.g. clicking), has been physically damaged, or shows other signs of mechanical failure, a free consultation with our data recovery consultants is recommended.

In-lab file recovery

If the cause of data loss is due to damaged storage media, then Ontrack Data Recovery services, by Kroll Ontrack, will give you the best chance at recovering your data. With the combined experience of over 200 data recovery engineers globally and a local UK class 100/ISO 5 clean room and data recovery laboratory located in Epsom, Surrey, your data will be good hands.

Contact Kroll Ontrack today to discuss your file recovery situation.


Ontrack EasyRecovery Home

Try software free

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Ontrack EasyRecovery Professional

Try software free

Buy Now

Ontrack EasyRecovery Enterprise

Try software free

Buy Now

FAT12, FAT16, FAT32, NTFS, NTFS 5 Support
Note: External device only if from a Mac installation

Note: External device only if from a Windows installation

Recover from Recycle Bin, Command Line Delete or from within Windows Explorer*

Recover from Trash or from within applications^

Formatted drive recovery

Lost partition recovery

Reformatted / Repartitioned drive recovery

Can recover files based on unique signature allowing for recovery from RAW data

Recovers from all types of digital media, smart media, flash memory, memory sticks, external media, and all other removable media.

Preview of files before recovery


SMART monitoring of HDD/SSD drive health

Secure deletion of files/folders/full drive

Advanced Tool: Mail Recovery

Advanced Tool: Hex Viewer

Advanced Tool: Bad Block/Block Usage Diagnostics

Advanced Tool: Imaging Tools

Advanced Tool: Refresh Disk

Hardware RAID and Software RAID recovery including Stripe Sets and Mirrored Drives

Network Support for recovering remote systems

Recover VMDK files stored on local file systems

Data recovery from virtual machine (if Ontrack EasyRecovery is running inside)

Secure and permanent deletion of files/folders/full drive from virtual machine (if Ontrack EasyRecovery is running inside )

Supports Windows 95, Windows 98, Windows NT, Windows ME, Windows 2000, Windows XP, Windows Vista, Windows 2003,Windows 7/Windows 8, all versions of Windows Servers*

Supports Mac OS X 10.4 and higher^

*Windows Only
^Mac Only


Partner: Oracle
Kroll Ontrack has a longstanding industry partnership with Oracle.

Partner: HP
Kroll Ontrack have a long historical relationship with HP.

Partner: VMware
Kroll Ontrack can recover data from all VMware virtual environments.

Partner: Microsoft
Kroll Ontrack is a Microsoft Gold Certified Partner.



More Information

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File Recovery - Kroll Ontrack UK Trust Kroll Ontrack to recover your damaged or deleted files with our award-winning file recovery software. Contact us today to recover your data