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Data Recovery Services for All Types of Data

With a team of over 100 specialised data recovery engineers worldwide, Kroll Ontrack® has developed tools and solutions to retrieve all types of data from any storage media.

Data loss at different levels – from logical to physical damage - can affect your data in different ways. Consider the following impacts and the solutions provided by Ontrack® Data Recovery services.

 

Storage media device failure

Potential file/Data impact

Recovery solutions

Electronic hardware failure

Electronic hardware failure affects only the operation of the storage device leaving data intact in most cases. An evaluation is required to determine recoverability.

Ontrack Data Recovery engineers replace or repair electronics of the storage device. Kroll Ontrack has a large library of electronics to use as parts.

Fires, floods, other disasters

These types of disasters will damage the storage device or media. An evaluation is required to determine recoverability.

Engineers carefully clean and prepare the storage device or media for operation and then data extraction.

Missing or unreadable files

Potential file/Data impact

Recovery solutions

Corrupted personal email files, corrupted email database, corrupted business database files

Corruption can be caused by an application error, faulty computer memory, or intermittent failures with the storage media device.

Ontrack Data Recovery specialists use proprietary recovery applications to find and repair specific file data types. Success is very high for email databases, business database files, and office documents.

Corrupt or incomplete RAID configuration, RAID parity, rebuild failures NAS file system corruption, SAN block management corruption

Impacts to data in storage systems, such as DAS (RAID), SAN, or NAS, affects data files because file data contents are distributed over many individual storage devices.

Ontrack Data Recovery engineers reassemble the data in the storage system by carefully analysing the data and reassembling the original data distribution scheme.

Human error

Potential file/Data impact

Recovery solutions

Logical volume overwrite, overwritten data files, deleted files, deleted partition, deleted logical volume or accidental volume reformat

These conditions remove original links to files and potentially overwrite the data. An evaluation is required to determine recoverability.

Original file data may have a copy elsewhere on the storage device, or the file may only have been partially overwritten. Ontrack Data Recovery engineers will thoroughly search the storage device to look for usable data.

Data Recovery for Any Data Type

What are the files that are most important to you? Choose from those below to learn more about the data types that Ontrack Data Recovery services or Kroll Ontrack software can recover.

Email database (Microsoft® Exchange, Outlook Personal Store (PST), Outlook Express, IBM® Lotus Domino, Novell® GroupWise®, etc.)

Business application databases for accounting, CRM, OLAP, ERP, and others (Microsoft® SQL, Microsoft® BizTalk®, Oracle®, MySQL, DB2, IBM® Informix®, Sybase®, IDMS, etc.)

Cloud technology (IaaS, SaaS, PaaS, Storage)
Storage encryption for USB, eSATA, file archives, etc. (Sophos® Safeguard® Easy, McAfee® Endpoint® (Safeboot), Check Point® (Pointsec®), TrueCrypt, etc.)
Recovery from all camera makes and memory cards (xD, MMC, MicroSD, SDHC, SDXC, etc.)
Documents, spreadsheets, presentations, bookkeeping files, graphics, music files, and many others

 

If you don't see your data or file type listed, worry not, through Ontrack Data Recovery services, Kroll Ontrack has an impressive track record of successful data recoveries performed on all media types and storage systems.

With the world's largest R&D team, we'll find a solution for any data loss problem.

Search for additional solutions based on your specific recovery needs.

 

Partner: Oracle
Kroll Ontrack has a longstanding industry partnership with Oracle.

Partner: HP
Kroll Ontrack have a long historical relationship with HP.

Partner: VMware
Kroll Ontrack can recover data from all VMware virtual environments.

Partner: Microsoft
Kroll Ontrack is a Microsoft Gold Certified Partner.

 
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