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Cloud Based Data Recovery

Data loss in the cloud is often the result of human error - data stores or volumes are accidentally deleted; database tables are dropped or virtual systems are moved/ deleted.

Ontrack® Data Recovery – Cloud Solutions for All Platforms, Data Loss Situations & Data Recovery Solutions

Kroll Ontrack has the experience and proprietary technology to recover your data from cloud services. We have recovered data for customers with cloud service platforms at every level—from small development project cloud uses to secondary infrastructure deployments, and even nationwide smartphone data servers supporting millions of mobile phone users.

This table shows current cloud services, common data loss scenarios, and Ontrack® Data Recovery solutions.

Cloud platform Data loss situation Data recovery solution
Infrastructure-as-a-Service (IaaS)
  • Logical volume overwrite
  • Overwritten data files
  • Deleted files
  • Deleted partition or deleted logical volume
  • Accidental volume reformat
  • Snapshot management corruption
IaaS uses virtualisation technology to provide this service. The Remote Data Recovery™ service is the best solution for IaaS cloud platform due to speed and ease.
Software-as-a-Service (SaaS)
  • Dropped database
  • Dropped tables
  • Deleted row data
  • System table corruption
  • Corrupt database file
Kroll Ontrack uses proprietary recovery applications to find and repair specific file data types. Remote Data Recovery™ service is the fastest way to retrieve your data. Access to your SaaS database file will be required.
Platform-as-a-Service (PaaS)
  • Deleted partition or deleted logical volume
  • Accidental volume reformat
  • Snapshot management corruption
PaaS system risks are data loss to the storage volumes that make up the platform you are using. The Remote Data Recovery™ service is the fastest way to retrieve your data.
Cloud storage
  • Logical volume overwrite
  • Overwritten data files
  • Deleted files
  • Deleted partition or deleted logical volume
  • Accidental volume reformat
  • Snapshot management corruption
Kroll Ontrack has recovered data from many cloud storage providers whose clients did not have any backup redundancy. When Kroll Ontrack is contacted immediately, nearly 100% of the requested files are recovered.

The recovery process for data in the cloud is a three-stage process. A successful recovery of cloud data requires remote access through your administrator account and verification of the storage device or system and the file system that contains the requested data.

Learn more about the Remote Data Recovery services from Kroll Ontrack which provide the most secure and fastest way to recover your data.

Data recovery process Description
Stage 1 Target LUN (SAN or NAS), iSCSI* LUN, or virtual disk is identified.
Stage 2 Remote recovery services client is installed on virtual or physical computer with target LUN, iSCSI LUN, or virtual disk file access. In the case of virtual disk files, there may need to be extra storage available for data extraction; enough for the recovered data.
Stage 3

Volume file system indices are checked for meta-data-to-data stream integrity. In the case of SaaS database recoveries, the database file will need to be accessible from the remote services client computer. Local access to the database file is recommended for speed.

Custom data recovery development services are available if needed to complete the data recovery process.
Stage 4 Listings of all recoverable files are completed. A database listing of all recoverable tables and rows is completed.

*iSCSI LUNs are reliant upon the SAN's internal file system to manage the data. Data loss within this type of logical storage may require access to the SAN's volume where the iSCSI files are stored.

**Target volumes that reside within virtual disk files are dependent upon the hypervisor's datastore file system to manage the data. Data loss at the hypervisor volume level or within the guest's virtual disk file may require additional engineering effort to complete the evaluation.

 

Partner: Oracle
Kroll Ontrack has a longstanding industry partnership with Oracle.

Partner: HP
Kroll Ontrack have a long historical relationship with HP.

Partner: VMware
Kroll Ontrack can recover data from all VMware virtual environments.

Partner: Microsoft
Kroll Ontrack is a Microsoft Gold Certified Partner.

 
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Cloud Based Data Recovery - Kroll Ontrack UK Recover data fro the cloud, data recovery service provided for private and public cloud storafe. Experts in Virtualised storage recovery cloud recovery, cloud data recovery, virtualised server recovery