Ofgem launches new rules for energy providers

Category: Electronic Disclosure

19 October, 2012

The energy regulator Ofgem has unveiled plans to make suppliers inform customers of the cheapest tariffs.

It comes after months of petitioning by the public and an intervention by David Cameron, in which he said energy providers should be forced to put customers on the best deal.

Ofgem introduced the rules in a bid to improve competition around energy prices and ensure customers are getting the best deal.

It looked at electronic evidence to inform its decision and said the current system has a "baffling" number of tariffs, with some people on costly "dead" tariffs.

"Ofgem is determined to press forward with proposals to deliver for consumers the most far-reaching shake-up of the retail energy market since competition was introduced," said chief executive Alistair Buchanan.

He thanked consumers for providing the information to shape the research and identify the best way forward.

Regulators often conduct disclosure requests to ensure companies are complying with legislation, and electronic evidence has been a vital tool in this for many years.
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